Terms & Conditions
Effective November 5, 2026.
These Terms & Conditions govern your use of the Media Squatch website and optional SMS program operated by Watts Creative Studios, doing business as Media Squatch (“we,” “us,” or “our”). By using the website or enrolling in our SMS program, you agree to the terms that apply to that activity. Separate signed client agreements govern paid creative services and take precedence for those services.
SMS program and enrollment
Media Squatch sends recurring customer care and service-related text messages, including project and account updates, proof-review notifications, appointment reminders, and replies to inquiries. Enroll at our text updates form by entering your mobile number and actively selecting the SMS consent checkbox. Providing a phone number alone does not enroll you. Consent is optional and is not a condition of purchasing goods or services. This enrollment applies only to Media Squatch, not to programs operated by our client businesses.
The program is being set up. We may record consent before activation; enrollment does not mean that a text has been sent or that messaging is already active. Text-to-join enrollment is not currently offered.
Frequency and charges
Message frequency varies based on active projects, appointments, service needs, and your interactions. Message and data rates may apply. Your mobile carrier’s rates and terms apply. You are responsible for any charges under your mobile plan.
Opt-out and support
When messaging is active, reply STOP to unsubscribe. You may receive a single confirmation of your opt-out. Reply HELP for help. You can also contact info@mediasquatch.com or call (878) 778-2824 for support, withdrawal of consent, or questions before activation. Withdrawing SMS consent does not cancel your underlying services.
Your responsibilities
Provide accurate information and enroll only a mobile number you own or are authorized to use. Do not enroll another person without their permission. Notify us if your number changes or is reassigned. Do not use the website or messaging program for unlawful, abusive, fraudulent, or disruptive activity, submit harmful content, or attempt unauthorized access. You are responsible for reviewing project information and meeting any deadlines in your separate service agreement.
Service limitations
Text messages are a convenience and are not an emergency service. Delivery, timing, and availability depend on mobile carriers, coverage, equipment, and third-party systems. Messages may be delayed, misdirected, or undelivered. Do not rely solely on texts for urgent requests or deadlines; contact us directly. Carriers are not liable for delayed or undelivered messages. We may suspend or discontinue messaging, or restrict misuse, while honoring opt-outs.
Disclaimers and liability limitations
To the extent permitted by applicable law, the website and SMS program are provided on an “as is” and “as available” basis without warranties of uninterrupted, timely, secure, or error-free operation. To the extent permitted by law, Media Squatch is not liable for indirect, incidental, special, or consequential losses arising from use of the website or SMS program, including losses caused by delayed or undelivered messages. These terms do not exclude liability that cannot legally be excluded, waive nonwaivable consumer rights, or replace obligations in a separate signed service agreement.
Privacy
Our Privacy Policy explains our collection and use of information. We do not sell, rent, or share mobile numbers or SMS opt-in data and consent with third parties or affiliates for marketing or promotional purposes. Providers may process information solely to deliver and support our messages.
Changes and contact
We may update these terms by publishing a revised effective date. Material changes to a messaging program’s purpose or consent scope require any additional consent applicable to that change. For questions, contact Watts Creative Studios, doing business as Media Squatch, at info@mediasquatch.com or (878) 778-2824.