@import url("https://fonts.googleapis.com/css2?family=Fraunces:ital,wght@0,700;0,800;0,900;1,700;1,800;1,900&family=Nunito+Sans:wght@400;500;600;700;800;900&display=swap");
:root{--background:#260e0b;--foreground:#fff7e8;--card:#391b16;--card-foreground:#fff7e8;--popover:#391b16;--popover-foreground:#fff7e8;--primary:#ffad12;--primary-foreground:#31120e;--secondary:#4c2922;--secondary-foreground:#fff7e8;--muted:#4c2922;--muted-foreground:#b6c2b6;--accent:#ffad12;--accent-foreground:#31120e;--destructive:#f06c63;--border:#775149;--input:#775149;--ring:#ffad12;--radius:.75rem;--sidebar:#391b16;--sidebar-foreground:#fff7e8;--sidebar-primary:#ffad12;--sidebar-primary-foreground:#31120e;--sidebar-accent:#4c2922;--sidebar-accent-foreground:#fff7e8;--sidebar-border:#775149;--sidebar-ring:#ffad12}
@theme inline{--color-background:var(--background);--color-foreground:var(--foreground);--color-card:var(--card);--color-card-foreground:var(--card-foreground);--color-popover:var(--popover);--color-popover-foreground:var(--popover-foreground);--color-primary:var(--primary);--color-primary-foreground:var(--primary-foreground);--color-secondary:var(--secondary);--color-secondary-foreground:var(--secondary-foreground);--color-muted:var(--muted);--color-muted-foreground:var(--muted-foreground);--color-accent:var(--accent);--color-accent-foreground:var(--accent-foreground);--color-destructive:var(--destructive);--color-border:var(--border);--color-input:var(--input);--color-ring:var(--ring);--radius-sm:calc(var(--radius) - 4px);--radius-md:calc(var(--radius) - 2px);--radius-lg:var(--radius);--radius-xl:calc(var(--radius) + 4px);--font-sans:Arial,Helvetica,sans-serif}
*{box-sizing:border-box}html{font-size:16px}body{margin:0;background:#260e0b;color:#fff7e8;font-family:Arial,Helvetica,sans-serif}a{color:inherit;text-decoration:none}.shell{min-height:100vh;background:radial-gradient(circle at 5% 18%,#5b2619 0,transparent 33%),linear-gradient(115deg,#3b1712,#220b09)}.topbar{height:82px;max-width:1390px;margin:auto;padding:0 42px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid #85554655}.brand{display:flex;align-items:center;gap:14px;font-size:18px;letter-spacing:.11em;font-weight:900}.brand b{color:#ffad12}.brand-mark{width:45px;height:45px;display:grid;place-content:center;border:2px solid #ffad12;transform:skew(-6deg);font-size:13px;letter-spacing:-.09em}.brand-mark span{color:#ffad12}.team-link{font-size:14px;color:#f3dac2}.team-link:hover{color:#ffad12}.main-grid{max-width:1390px;margin:0 auto;display:grid;grid-template-columns:minmax(0,.9fr) minmax(0,1.1fr);gap:clamp(36px,6vw,100px);padding:68px 42px 82px}.intro{padding-top:16px}.eyebrow,.overline{font-size:13px;letter-spacing:.2em;font-weight:800;color:#ffad12}.eyebrow{display:flex;align-items:center;gap:10px}.live-dot{height:8px;width:8px;border-radius:50%;background:#ffad12;box-shadow:0 0 12px #ffad12}h1{font-size:clamp(58px,6.2vw,104px);line-height:.95;letter-spacing:-.07em;margin:30px 0;font-weight:900;text-transform:uppercase}h1 em{font-style:normal;color:#ffad12}.intro>p{font-size:19px;line-height:1.6;max-width:520px;color:#f5dcc7}.process{margin-top:58px;border-top:1px solid #855546;max-width:475px}.process div{display:flex;gap:24px;padding:19px 0;border-bottom:1px solid #855546;font-size:16px;font-weight:700}.process b{font-size:13px;color:#ffad12;letter-spacing:.1em}.intro .urgent-note{font-size:13px;color:#d1b8a3;line-height:1.5;margin-top:40px;max-width:455px}.form-wrap{background:#f5f5ef;color:#1c2920;border-radius:20px;padding:38px;box-shadow:0 28px 80px #0005}.form-heading{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:30px}.form-heading .overline{color:#8c4e25}.form-heading h2{font-size:clamp(26px,2.7vw,37px);letter-spacing:-.045em;margin:9px 0 0}.form-icon{background:#ffad12;border-radius:12px;font-weight:900;font-size:27px;width:45px;height:45px;display:grid;place-items:center;transform:rotate(-7deg)}form{display:grid;gap:20px}.fields{display:grid;gap:18px}.fields.two{grid-template-columns:repeat(2,minmax(0,1fr))}label{font-size:14px;font-weight:800;display:grid;gap:9px}label>span{color:#9b542e}label small{font-weight:400;color:#5a6a5c;font-size:13px}input,textarea,select{width:100%;font:inherit;font-size:16px;border:1px solid #d9c8b4;border-radius:9px;background:#fff;color:#172119;padding:13px 14px;outline:none;min-height:49px}textarea{resize:vertical;line-height:1.45}input:focus,textarea:focus,select:focus{border-color:#cf7e1d;box-shadow:0 0 0 3px #ffad1280}input[type=file]{font-size:14px}input[type=file]::file-selector-button{border:0;border-radius:6px;padding:8px 10px;background:#f8e5bd;margin-right:12px;font-weight:700}.check{display:flex;align-items:flex-start;gap:11px;line-height:1.4;font-weight:500}.check input{width:18px;height:18px;min-height:18px;margin:1px 0;accent-color:#d8891a}.check span{color:#493427}.button{display:inline-flex;justify-content:center;align-items:center;gap:20px;border:0;border-radius:9px;padding:17px 20px;min-height:56px;background:#ffad12;color:#361811;font-size:16px;font-weight:900;cursor:pointer}.button:hover{background:#f5a000}.button:disabled{opacity:.65;cursor:wait}.submit{width:100%;justify-content:space-between}.submit span{font-size:24px;line-height:1}.fine{font-size:13px;color:#66584b;line-height:1.4;margin:0}.form-error{color:#a2251b;font-size:14px;margin:0}.form-error:empty{display:none}.trap{position:absolute;left:-9999px;opacity:0}.success{text-align:center;min-height:450px;display:flex;align-items:center;justify-content:center;flex-direction:column}.success-icon{font-size:28px;background:#ffad12;border-radius:50%;width:60px;height:60px;display:grid;place-content:center}.success h3{font-size:32px;margin:22px 0 3px}.success p{max-width:410px;line-height:1.55}.success .button{margin-top:15px}.subtle{border:0;background:none;color:#5f3e30;text-decoration:underline;margin-top:25px;cursor:pointer;font-size:14px}footer{max-width:1390px;margin:auto;padding:24px 42px 35px;border-top:1px solid #85554655;color:#d1b8a3;font-size:13px}.team-page{max-width:1180px;margin:auto;padding:36px 24px 80px}.team-page h1{font-size:54px;margin:40px 0 20px}.team-page p{color:#e2c8b5}.queue{display:grid;gap:16px;margin-top:30px}.ticket{background:#391b16;border:1px solid #855546;border-radius:14px;padding:24px}.ticket-head{display:flex;justify-content:space-between;gap:20px}.ticket h2{margin:10px 0;font-size:23px}.ticket p{white-space:pre-wrap;line-height:1.5}.pill{padding:7px 11px;border-radius:100px;background:#593022;color:#ffad12;font-size:13px;font-weight:800;white-space:nowrap}.ticket dl{display:flex;flex-wrap:wrap;gap:16px 30px;font-size:14px}.ticket dt{color:#d2b8a3}.ticket dd{margin:4px 0 0}.ticket a{text-decoration:underline}.ticket form{margin-top:20px}.status-card{max-width:720px;margin:60px auto;background:#391b16;padding:32px;border-radius:16px}.status-card h1{font-size:44px}.status-card p{line-height:1.6}.status-card .pill{display:inline-block}.empty{padding:40px;border:1px solid #855546;border-radius:12px}@media(max-width:850px){.main-grid{grid-template-columns:1fr;padding:36px 24px 60px;gap:30px}.intro{padding:0}.intro h1{font-size:clamp(48px,10vw,72px);margin:22px 0}.intro>p{font-size:17px}.process{display:none}.intro .urgent-note{margin-top:20px}.topbar{height:70px;padding:0 24px}.form-wrap{padding:27px}.team-link{font-size:13px}}@media(max-width:570px){.brand{font-size:13px;gap:9px;letter-spacing:.04em}.brand-mark{width:38px;height:38px;font-size:11px}.topbar{padding:0 17px}.team-link{font-size:12px}.main-grid{padding:28px 16px 45px}.intro h1{font-size:clamp(47px,12vw,64px)}.form-wrap{border-radius:14px;padding:22px 18px}.fields.two{grid-template-columns:1fr}.form-heading{margin-bottom:22px}.form-icon{width:37px;height:37px}footer{padding:24px 17px}.ticket-head{flex-direction:column}}

.brand img{width:57px;height:63px;object-fit:contain}.brand>span{font-size:15px;letter-spacing:.13em;color:#ffad12}.intro{position:relative}.intro::after{content:"";position:absolute;right:0;bottom:60px;width:140px;height:160px;background:url(/alert-logo.webp) center/contain no-repeat;opacity:.15;pointer-events:none}@media(max-width:850px){.intro::after{display:none}}@media(max-width:570px){.brand img{width:42px;height:47px}.brand>span{font-size:11px}}

body,input,textarea,select,button{font-family:"Nunito Sans",Arial,sans-serif}
h1,h2,.success h3{font-family:"Fraunces",Georgia,serif;font-weight:900;letter-spacing:-.055em}
.intro h1{text-transform:none;font-size:clamp(60px,6vw,96px);line-height:1.02}
.intro h1 em{font-style:italic}
.form-heading h2{letter-spacing:-.045em}
.topbar{height:106px}
.topbar .brand img{width:252px;height:88px;object-fit:contain}
.topbar .brand>span{font-size:12px;font-weight:900;letter-spacing:.14em;color:#ffca68;padding-left:18px;border-left:1px solid #855546}
.team-page .brand img{width:240px;height:92px;object-fit:contain}
.intro::after{width:230px;height:90px;right:10px;bottom:30px;background-image:url(/alert-logo.webp);opacity:.18}
footer{display:flex;align-items:center;gap:22px}
footer img{width:176px;height:72px;object-fit:contain}
footer span{padding:0}
@media(max-width:850px){.topbar{height:88px}.topbar .brand img{width:205px;height:74px}.intro h1{font-size:clamp(52px,9vw,75px)}}
@media(max-width:570px){.topbar{height:76px}.topbar .brand img{width:158px;height:60px}.topbar .brand>span{display:none}.intro h1{font-size:clamp(48px,12vw,64px)}footer img{width:130px;height:54px}footer{gap:9px;flex-wrap:wrap}}
.settings-link{display:inline-block;margin:10px 0 5px;color:#ffad12;font-weight:800;text-decoration:underline;text-underline-offset:4px}
.settings-card{max-width:700px;margin:28px 0;padding:32px;background:#f5f5ef;color:#31120e;border-radius:16px}
.settings-card label{font-size:16px}
.settings-card label small{font-size:14px;line-height:1.4}
.settings-card textarea{min-height:160px}
.settings-card .button{justify-self:start}
.setup-notice,.saved-notice{max-width:700px;border:1px solid #b98235;background:#563319;padding:16px 18px;border-radius:10px;color:#fff2d1;line-height:1.5;margin-top:20px}
.saved-notice{background:#294434;border-color:#6f9b74}
.team-page>.fine{color:#d2b8a3;max-width:700px}
@media(max-width:570px){.settings-card{padding:22px 18px}}
.field-label{color:inherit}
.field-label .required{color:#9b542e}
.fields>label{min-width:0}
input,textarea,select{min-width:0;max-width:100%}

.topbar-actions{display:flex;align-items:center;gap:22px}
.portal-nav{display:flex;align-items:center;justify-content:space-between;gap:18px;flex-wrap:wrap}
.alert-home-button{min-height:42px;padding:10px 15px;gap:9px;border:2px solid #5b2619;border-radius:10px;background:linear-gradient(145deg,#ffd887,#ffad12);color:#361811;box-shadow:0 3px 0 #6d381e;font-size:14px;line-height:1.2;white-space:nowrap;text-decoration:none}
.alert-home-button:hover{background:linear-gradient(145deg,#ffe3a6,#ffba32)}
.alert-home-button:focus-visible{outline:3px solid #fff7e8;outline-offset:4px}
.alert-home-button svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round;flex-shrink:0}
@media(max-width:570px){.topbar{height:auto;min-height:76px;gap:12px;padding-top:8px;padding-bottom:8px;flex-wrap:wrap}.topbar-actions{gap:12px}.alert-home-button{min-height:40px;padding:9px 11px;font-size:13px}.home-prefix{display:none}.portal-nav .brand img{width:158px;height:60px}}

.queue-tabs,.queue-pagination{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin:20px 0}.queue-tabs .button{gap:8px;border:2px solid #855546;background:#391b16;color:#fff7e8}.queue-tabs .button[aria-current=page]{background:#ffad12;color:#361811;border-color:#ffad12}.queue-tabs .button:hover{border-color:#ffad12}.queue-tabs a:focus-visible,.queue-pagination a:focus-visible{outline:3px solid #fff7e8;outline-offset:4px}.queue-pagination{justify-content:center;margin-top:28px}@media(max-width:570px){.queue-tabs .button{flex:1;padding:13px 10px;font-size:14px}.team-page h1{font-size:clamp(32px,9vw,54px);overflow-wrap:anywhere}.ticket dd{overflow-wrap:anywhere}}

.completion-notice{margin:26px 0;padding:22px 24px;background:#ffad12;color:#361811;border:2px solid #ffd887;border-radius:14px;box-shadow:0 4px 0 #6d381e}.completion-notice strong{display:block;font-size:22px;line-height:1.3}.completion-notice p{color:#361811;margin:10px 0;line-height:1.5}.completion-notice a{display:inline-block;font-weight:900;text-decoration:underline;text-underline-offset:4px;padding:8px 0}.completion-warning{background:#f5dcc7;border-color:#cf7e1d}@media(max-width:570px){.completion-notice{padding:18px}.completion-notice strong{font-size:19px}}